SERVICE HORUS

Horus products are created to last from the very beginning of their design phase. Through its online platform “Horus Service”, our company offers advice and the possibility to order spare parts in order to maintain each item with care and to prolong its life. This approach contributes to the construction of a circular economy.

Our repair workshops also make it possible to give a second life to products that have undergone wear and tear over many years of use, while respecting our know-how and a fair use of materials.

These services are carried out directly in our workshops by our experienced teams.

Thanks to the Horus Service platform, our customers can quickly find the spare parts corresponding to each fixture and fitting, even for the oldest classic collections.

Our technical team is available online to assist our customers in their research and to ease their user experience.

Horus is committed to reducing its waste production and anticipating the end of life of all raw materials used.

Our company offers unique solutions to give a second life to its products thanks to an offer of several refurbishment packages for washbasin faucets:

Package 1:

Complete reconditioning +

Refurbishment: 150 €. HT

Package 2:

Complete reconditioning +

Refurbishment + reprocessing of CH / NB / NM: 240 € HT

Package 3:

Refurbishment + reprocessing decoration finish: 350 € HT

For any other type of fitting (shower, bath …) our technicians will be able to establish a personalized estimate.

The technological evolution of recent years has led our company to rethink the entire prototyping process for our new products, from the digitization of models, to 3D printing.

Thanks to this now, much more agile model, adjustments can be made in real time at each stage of the design, with improved environmental and creative efficiency.

“Extract, produce, consume, and throw away”: the linear model that dominates today has reached its limits. In response, we are developing solutions that respect the “economy of circularity.” By promoting the re-use and recycling of raw materials, this global conceptual system acts as a lever to reduce our waste.

Horus has developed a unique know-how in the manufacture of top-of-the-range bathroom fittings that meet the most demanding quality and environmental standards.

This know-how was recognized by the awarding of the prestigious Entreprise du Patrimoine Vivant (EPV) label, a recognition mark of the State set up to distinguish French companies with craftsmanship and industrial excellence